Assisted Living FacilityNursing HomeRetirement Community
American House Keene is a senior living community in Keene, NH, offering independent living, assisted living, and short-term respite care. Located in charming southern New Hampshire, just steps from downtown Keene’s shops, restaurants, and cultural attractions, our community combines comfort and convenience in a vibrant setting. Residents enjoy spacious studio, one- and two-bedroom senior apartments, engaging amenities, and personalized support in a warm, maintenance-free environment designed for older adults.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.