Retirement CommunityAssisted Living FacilityWellness Center
Hillcrest Country Estates Grand Lodge features 102 upscale senior independent living apartments, as well as 60 assisted living and memory support apartments set on Hillcrest Country Estates’ beautifully landscaped 44-acre Continuing Care Retirement Community (CCRC). Should your healthcare needs change, the services we offer will change with you, whether you need a little help with daily activities or memory support. We are conveniently located minutes away from the Offutt Air Force Base, making the Grand Lodge a perfect living option for retired military veterans, in addition to other seniors in the Papillion area.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.