The Timberlake Outreach Center is open for shopping Wednesday - Saturday from 9am to 3pm by appointment only. The donation drop-off is open Tuesday - Saturday from 8:30am to 5pm.
At the Timberlake Outreach Center monthly assistance for food, clothing, diapers, furniture, and appliances is available. Through this ministry, needy families can lower their expenses, empowering them to remain in their own homes. Thousands of people are also served through our seasonal preventive programs including Great Thanksgiving Banquet, Turkey ‘N Fixins, Super Duper Give Away, and Project Santa.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.