Brand Certified
TheKey - Senior Home Care
4.9(70 reviews)
Certified by TheKey - Senior Home Care • Nov 08, 2026
Business Details
13057 W Center Road, Omaha, NE
68144, United States
Certified by TheKey - Senior Home Care • Nov 08, 2026
(402) 627-8498
Certified by TheKey - Senior Home Care • Nov 08, 2026
https://thekey.com/locations/nebraska/omaha?utm_source=ExtNet&utm_medium=Yext
Certified by TheKey - Senior Home Care • Nov 08, 2026
About
Certified by TheKey - Senior Home Care • Nov 08, 2026
Home Care AgencyHome Health Care Service
For over 20 years, TheKey Home Care has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey Home Care provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey Home Care can improve your loved one's quality of life.
Location
Certified by TheKey - Senior Home Care • Nov 08, 2026
Hours
Certified by TheKey - Senior Home Care • Nov 08, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.9
70 reviews
5 stars
65
4 stars
4
3 stars1
2 stars0
1 star0
- CCCoriOct 22, 20265.0There are so many wonderful things I could say about TheKey! The dedication to providing quality care and supporting the people who make that care possible is something I truly appreciate. What stands out most is the heart behind the work and the people who genuinely want to make a difference. It's a special organization filled with individuals who care deeply about what they do!
- LMLisa MasonAug 17, 20265.0Words can’t even begin to express how incredible EVERYONE I’ve had contact with has been. The exceptional care , communication & support for my loved one & I, is unmatched. Wish I would have found them sooner.
- SAShelbie AndersenAug 7, 20265.0Our family has had a great experience with TheKey and the respite care services provided for my grandfather. It has given us peace of mind knowing they are in capable and dependable hands while we take time to manage other responsibilities or simply recharge. The care provided has been consistent, attentive, and respectful of my grandfather’s individual needs and routines. Communication has always been clear, and it’s reassuring to know we can count on someone who is reliable and professional. Having access to quality respite care has made a positive difference for both my grandfather and my family. We appreciate the flexibility, dependability, and level of care that has been provided, and we would confidently recommend TheKey to other families looking for trustworthy respite care.
- MDMaureen DolsonAug 7, 20265.0I highly recommend TheKey to any family looking for compassionate, dependable care for a loved one. The caregivers have provided exceptional support for my daughter, who has developmental and intellectual disabilities. They treat her with kindness, patience, dignity and genuine respect. Our family is grateful for the dedication and compassion the team shows our daughter every day. Their commitment has made a meaningful difference in my daughter’s quality of life. I would confidently recommend TheKey to other families seeking quality home care for a loved one.
- TRTodd RichardsonAug 6, 20265.0We are so thankful for the care my mom received from The Key. Tessa was an amazing caregiver and Olivia was great to work with and always very responsive. We highly recommend The Key!
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What types of care services does TheKey - Senior Home Care provide?
They offer in-home care, respite care, senior personal care, elder care, and companionship with a focus on a healthy mind, body, and spirit.
How can I contact TheKey - Senior Home Care?
You can contact them by phone at +1 402-763-9140 or email careteam@thekey.com.
Is TheKey - Senior Home Care available 24/7?
Yes, they provide care services 24/7, including holidays, weekends, evenings, and overnight.
How do I find a reliable caregiver through TheKey?
TheKey provides experienced, trained caregivers who are reliable and matched based on personality and interests for the best fit.
Does TheKey - Senior Home Care accept long-term care insurance?
Coverage depends on your policy, but TheKey is an approved provider with most major long-term care insurance carriers and offers help navigating claims.
Where is TheKey - Senior Home Care located?
They are located at 13057 W Center Road, #21, Omaha, NE 68144, USA.
What safety measures does TheKey have for COVID-19?
They follow CDC and local guidelines, provide PPE to caregivers, and most caregivers are fully vaccinated against COVID-19.
What nearby places can I visit before or after my appointment at TheKey?
Nearby you can visit places like Cohen & Kelly's Lounge for drinks, Hyp-Yoga for exercise, or Gloria Deo bookstore and gift shop for shopping and gifts.
Are there medical or wellness-related services close to TheKey - Senior Home Care?
Yes, nearby are Montclair Dental Associates (dentist), Lozier Natural Health (chiropractor and acupuncture), and Medical Staffing Network for health employment services.
Where can I find personal care or beauty services near TheKey?
Close by are Indigo Hair Studio and Hair Care Xtras Salon for hair and beauty services.
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