Brand Certified
TheKey - Senior Home Care
4.9(71 reviews)
Certified by TheKey - Senior Home Care • Sep 20, 2026
Business Details
5801 Hidcote Drive, Lincoln, NE
68516, United States
Certified by TheKey - Senior Home Care • Sep 20, 2026
(402) 665-4687
Certified by TheKey - Senior Home Care • Sep 20, 2026
https://thekey.com/locations/nebraska/lincoln?utm_source=ExtNet&utm_medium=Yext
Certified by TheKey - Senior Home Care • Sep 20, 2026
About
Certified by TheKey - Senior Home Care • Sep 20, 2026
Home Care AgencyHome Health Care Service
For over 20 years, TheKey Home Care has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey Home Care provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey Home Care can improve your loved one's quality of life.
Location
Certified by TheKey - Senior Home Care • Sep 20, 2026
Hours
Certified by TheKey - Senior Home Care • Sep 20, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.9
71 reviews
5 stars
66
4 stars
3
3 stars1
2 stars0
1 star1
- GYG YoungAug 31, 20265.0I started The Key back in June 2026 for my daughter. Although my daughter is already 16 years old, She needs 24/7 supervision. My daughter’s coordinator gave me a list of agency to look into. When I was browsing the list that was given to me, The Key stand out the most. I started to looked more deeper. Read reviews, I even went to their address as it is near my place. Then I called them and the rest are history. Leizel and Ezekiel are really great fit for my daughter. Carrie is really great in communicating and explaining the services. The Key ensures their staff is well trained and equip to do the task. My daughter fell in love with the team. Thank you The Key for continuing to help families like me that needed your services.
- JSJeanine StevensAug 4, 20265.0The Key took great care of my 96 year old dad. They assisted him with daily activities and gave him great care and companionship. He seemed very pleased with their service and never had a complaint about them. We wished we would have requested their services earlier than we did.
- ALAmanda LoflandAug 3, 20265.0I would highly recommend TheKey! My experience with them has been great. The team is welcoming, understanding, and professional. They make sure caregivers receive the training they need and are well matched with clients based on their skills and the clients' needs. It's very clear they care about both their employees and the people they serve.
- BDBo DayJul 28, 20265.0I contacted the Key for care for my mother. I interviewed several other companies, of course wanting the best care I could find. They checked all the boxes for our needs. The care management teams communication and trained caregivers they have, Have done an awesome job, did everything as promised! Highly recommended them.
- JCJess CassataJul 27, 20265.0I have used The Key Senior Home Care since November 2025. My care has been excellent. I really appreciate the communication between myself and my case manager, Julie Day. It has been a very positive experience.
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What type of services does TheKey - Senior Home Care offer?
TheKey provides trusted in-home care for seniors and adults with disabilities, including respite care, senior personal care, elder care, and companionship, available 24/7.
How can I contact TheKey - Senior Home Care for inquiries or support?
You can reach TheKey by phone at +1 402-261-5158 or email them at careteam@thekey.com for any inquiries or support.
What are the operating hours of TheKey - Senior Home Care?
TheKey operates 24 hours a day, 7 days a week, including holidays, weekends, evenings, and overnight.
How does TheKey ensure safety during the COVID-19 pandemic?
TheKey follows CDC and local authority guidelines, using proper PPE and protocols, and the majority of caregivers and Care Team members are fully vaccinated against COVID-19.
Does TheKey accept long-term care insurance?
Coverage depends on your policy. TheKey is an approved provider with most major long-term care insurance carriers and offers free assistance to help navigate claims.
What is the Balanced Care Method used by TheKey?
The Balanced Care Method emphasizes a healthy mind, body, and spirit to help clients live happier, healthier lives at home with personalized care plans.
Where is TheKey - Senior Home Care located in Lincoln, Nebraska?
TheKey is located at 5801 Hidcote Drive, Suite 300, Lincoln, NE 68516, USA.
Which nearby coffee shops can I visit before or after meeting with TheKey?
Scooter's Coffee is a nearby coffee shop and cafe where you can relax before or after your visit to TheKey.
Are there medical facilities close to TheKey for additional health services?
Yes, Bryant Chiropractic, P.C. and JMISKO surgical design | md are nearby medical providers offering chiropractic and dermatology services respectively, complementing care needs.
What educational institutions are near TheKey in Lincoln?
The University of Nebraska is a nearby educational institution that clients or families might find valuable when visiting the area.
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