HIT provides a variety of services to people with disabilities in western North Dakota. HIT is always seeking ways to fill unmet needs for people with disabilities and ways to improve upon the services we currently offer.
Our Vision
HIT supports people with disabilities through self-directed services that promote independence, dignity, and respect.
Our Mission
We will strive to meet our customers' needs.
We will serve as a catalyst in uniting our customers and the community.
We will attract, retain, and motivate competent employees.
We will effectively use resources in customer-driven activities.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.