Westbourne Tower care home is just minutes away from the bustling centre of Bournemouth. Our premium Westbourne care home boasts a wide range of personal care services including residential, nursing, and dementia care in a delightful home-from-home setting, with an added touch of luxury. Explore the facilities and learn more about the excellent care we offer – arrange your visit to our Westbourne nursing home today.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.