Croatan Village is an Assisted Living and Memory Care community nestled on the edge of the scenic Croatan National Forest located in historic New Bern, North Carolina.
Just minutes from the picturesque waterfront, our community is a licensed 72-bed assisted living & memory care community.
It is designed and specially staffed to accommodate seniors who require daily supervision or personal assistance, but who do not need the intricate medical attention provided by a nursing home.
Our goal is to create a safe, caring, and stimulating environment for our residents and offer their loved ones a little more peace of mind.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.