Memory Care of the Triad is a free-standing Alzheimer's Dementia community that specializes in any form of Dementia. We give our residents care as if we were their family. Our staffed is trained to be able to work together with our residents. We have an awesome Resident Care Coordinator, dietary and housekeeping staff members. But our nursing staff takes the cake for being the best loving and caring people. We like to pride ourselves in being able to find the right people for the right position. We love our facility.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.