At Pennybyrn, we recognize that many seniors remain independent and able to complete most daily tasks yet also need assistance with a few activities of living. We have found that residents thrive in an environment that feels like home while also receiving the daily assistance they need at Pennybyrn’s Taylor Village Assisted Living.
Our assisted living services are modeled to fit each individual’s lifestyle and offer as much or as little support as needed. Residents are able to select preferred mealtimes, bedtimes, and favorite activities. Our care promotes independence while providing security and peace of mind.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.