Pennybyrn Transitional Rehabilitation is a comprehensive rehabilitation program with the goal of restoring strength & returning home. Professional staff are dedicated to enhancing one’s quality of life through exceptional clinical outcomes & extraordinary customer service.
At Pennybyrn, we offer Skilled Nursing care that goes far beyond the services of traditional facilities. In fact, we are the only community in North Carolina with a complete household care model.
At Pennybyrn, we also offer varying levels of Memory Support care for residents with all forms of dementia. Discover our specially designed Memory Support household and other skilled nursing households.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.