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Waltonwood Providence

4.8
(139 reviews)

Business Details

11945 Providence Road, Charlotte, NC
28277, United States
(704) 234-6062
https://www.waltonwood.com/senior-living/nc/charlotte/waltonwood-providence

About

Retirement CommunityNursing HomeAssisted Living Facility
Perfectly located on the quiet, southern outskirts of Charlotte, NC, Waltonwood Providence offers all the service and care options you're looking for in a premier senior living community. A family owned and operated business, our priority is providing the full continuum of care that enables seniors to age in place within our community. This approach preserves relationships, maintains familiarity of routines and surroundings, and provides security and comfort to our residents. Whether you're looking for independent senior living, assisted living, or memory care, Waltonwood Providence is the perfect place for you to call home. We invite you to come in and experience what makes Providence so special.

Location

Waltonwood Providence
11945 Providence Road, Charlotte, NC
28277, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
Sunday9:00 AM - 5:00 PM

Reviews

4.8
139 reviews
5 stars
126
4 stars
6
3 stars
2
2 stars
1
1 star
4
  • NF
    Nancy Fallon
    Aug 17, 2026
    5.0
    My family has had experience with the Independent Living, Assisted Living, and Memory Care at the Providence Road location. They care(d) for two different family members each with different needs. We have been extremely pleased with Waltonwood and the excellent staff. Highly recommend.
  • KS
    Kim Sharman
    Jul 17, 2026
    3.0
    My mother resided on the Independent Living side of the property for 5 years. She enjoyed living there. There were a few hiccups along the way but all in all the people were good to her. I’m writing this review because of what happened when she got sick and ultimately moved into long term care at a different facility. Waltonwood does not offer long term care. I realize Waltonwood is a business but it is a business that is based on resident care. My mom deteriorated very quickly and died one month after being taken to the hospital. No one at Waltonwood reached out to me once she died except to respond to an email, saying sorry to hear about your mom. In contrast, Wellmore’s long term care, where she only spent the last 15 days of her life sent a card, flowers and wind chimes with a picture of my mom to my home. I found Waltonwood’s response very disappointing. Even though she was a long term resident I was left with the feeling from Waltonwood of out of sight, out of mind.
  • SK
    Sid King
    Jul 13, 2026
    5.0
    Waltonwood has exceeded every expectation our family had for memory care!!! My aunt resides in the memory care neighborhood, and we could not be more grateful for the exceptional care she receives each day. The staff are patient, compassionate, loving, and genuinely dedicated to the well-being of every resident. From the caregivers to the nursing team, everyone treats residents with dignity, respect, and kindness. It is evident that they truly care about the people they serve. One aspect that has impressed us most is the way the staff actively engage residents through a wide variety of meaningful activities. My aunt is thriving in this environment, and it has been wonderful to see her remain involved, stimulated, and connected. The nursing staff consistently monitor and assess residents to ensure they are receiving the appropriate level of care as their needs change. They communicate closely with our family, welcome our input, and work collaboratively to implement new ideas and approaches that enhance my aunt’s quality of life. The dining experience is outstanding as well. The food is excellent, and menus are thoughtfully designed around residents’ preferences and nutritional needs. Most importantly, Waltonwood has given our family tremendous peace of mind. Knowing that my aunt is safe, cared for, and surrounded by compassionate professionals every day is an incredible blessing. We wholeheartedly recommend Waltonwood to any family seeking exceptional memory care for a loved one.
  • LG
    Laura Gremore
    Oct 18, 2021
    5.0
    The experience and creativity that comes from the life enrichment team is one of a kind. You can tell the certifications and licensure (LRT) makes all the difference in the programming and how the residents engage. Truly letting them age in place.
  • PB
    Pat Benz
    Jan 27, 2021
    5.0
    My husband has been at Waltonwood on Providence in Assisted Living for more than two years. He and I couldn't be happier with the service and treatment there. A great big shout out to the administrative staff, caregivers, culinary, life enrichment, housekeeping, drivers and maintenance departments. This is a difficult time and you are all wonderful and doing a fabulous job! Thank you. P.S. If I could, you would get more than 5 stars!

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