Lots of senior living communities love to showcase their elegantly appointed dining rooms with designer furniture and soaring ceilings. Those spaces are beautiful, no doubt. But impressive as they may be, they don't feel at all like the warm, cozy spaces your loved one is used to calling home. The truth is, for a senior living with the effects of Alzheimers or related dementia, life on such a grand scale can be downright overwhelming. Preston House her in Charlotte, NC solves this problem with what we call the genius of small.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.