Our mortuary has been serving families in the Charlotte, North Carolina community since 1914. We value our reputation for providing the highest quality funeral services, with the personal attention and professionalism to help your family through this difficult time. The professional staff at Alexander Funeral Home is committed to providing dignified, respectful and compassionate assistance to every family. Recognizing that each family is unique, our staff provides personalized assistance to create a meaningful service that honors the life and memory of your loved one.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.