Waltonwood Cary Parkway

Reviews

• KN

  Kelly Nguyen

  Aug 13, 2025
  5.0
  It's never an easy task to find the best place for your parent or loved one. It's been nearly 2 years with our family member at Waltonwood. We have been very pleased with Waltonwood. The staff, environment, and activities are wonderful.
• DW

  Donna Walmsley

  Dec 8, 2022
  1.0
  I have mixed feelings about WW. There are a few caregivers and med techs that are wonderful. The food on the AL side is hit or miss. Undercooked meat and vegetables and they don't pay attention to what is checked on the menus. My mom is diabetic but would received a sandwich on bread and french fries (carbs and carbs). Recently, we moved my mother out on 11/25 and 11/26 but left things to be picked up on 11/28. On 11/28 we returned to the apartment to find it unlocked. Upon entering we noticed things were missing: kitchen side table, cooler, television, rollator, wrapping paper, step stool, kitchen trash can, laundry basket and clothes had been taken out of the laundry basket and throw on top of a box of plants and the shredding machine had been kicked over and shredded papers were all over the floor We reported all of this to one of the managers who was sitting at the front desk. She said she'd let the other manager know and they would pull the cameras. A third manager and maintenance supervisor met us in the hallway and when we went back in the apartment all of the items had been returned. Maintenance said there had been a misunderstanding between a caregiver and a housekeeper. The caregiver used her key and let herself and the housekeeper in the apartment. The caregiver took it upon her authority to say that everything left in there was trash and she could take what she wanted. I let them know that THIS IS UNACCEPTABLE! The apartment belonged to and was paid for by my parents until November 30. No one should have been in there for any reason. There was no one in there that needed to be cared for and a caregiver should not have been allowed to let herself in. This is a case of trespassing and stealing/looting/thievery. We have considering filing charges with the police. This should never have happened. My mother was grieving the loss of her husband, planning a funeral, moving to a new location and now having to deal with the thought of being robbed. Though we are thankful everything was returned (that we know of), we hope that the appropriate action has been taken to make sure this caregiver is aware of her wrongdoing and has been reprimanded/put on leave/or best, fired. I hope this is not a pattern and that this hasn't happened to other residents when they leave.
• IH

  Isaiah Holley

  Jan 22, 2022
  5.0
  Beautiful place for my uncle to stay, the staff was so friendly!
• CT

  Clinical Team

  Feb 17, 2021
  5.0
  5 stars all the way! Our family trusted LaQuitta and the staff there with our mother in law's care. Clean, safe, great food--love this place.