Brand Certified
Rich & Thompson Funeral & Cremation Services
4.9(167 reviews)
Certified by Rich & Thompson Funeral & Cremation Services • Jul 05, 2026
Business Details
306 Glenwood Avenue, Burlington, NC
27215, United States
Certified by Rich & Thompson Funeral & Cremation Services • Jul 05, 2026
(336) 226-1622
Certified by Rich & Thompson Funeral & Cremation Services • Jul 05, 2026
https://www.richandthompson.com
Certified by Rich & Thompson Funeral & Cremation Services • Jul 05, 2026
About
Certified by Rich & Thompson Funeral & Cremation Services • Jul 05, 2026
Funeral Home
Rich and Thompson Funeral and Cremation Service located in Burlington, NC provides funeral home, burial, veteran, memorialization, cremation and life celebration services. Call us 24/7.
Rich and Thompson Funeral and Cremation Service is a full service funeral establishment offering personal, distinctive and affordable services to the families that we serve. The staff of Rich and Thompson has learned through the years to listen to our families and offer suggestions that we feel may make the funeral or memorial service a more meaningful experience for family and friends and a tribute to the life of their loved one.
Location
Certified by Rich & Thompson Funeral & Cremation Services • Jul 05, 2026
Rich & Thompson Funeral & Cremation Services
306 Glenwood Avenue, Burlington, NC
27215, United States
Hours
Certified by Rich & Thompson Funeral & Cremation Services • Jul 05, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.9
167 reviews
5 stars
163
4 stars2
3 stars0
2 stars1
1 star1
- LFLadd Fuqua5 days ago5.0Rich & Thompson Funeral Home provided exceptional care and compassion during one of the most difficult times for our family. The staff was kind, professional, and attentive to every detail. They took the time to answer our questions, listened to our wishes, and helped create a meaningful service that truly honored our loved one. Their genuine kindness and support made a lasting impression, and we are deeply grateful for everything they did. I highly recommend Rich & Thompson Funeral Home to anyone looking for caring and professional funeral services.
- GCGG CobbJun 27, 20265.0Pre-planning is the way to go IF your loved one is willing to do that. That was not something my spouse was willing to do. The mere number of decisions that needed to be made was overwhelming. Chris gave our family honest council and advice, always with the preface that the final decision was ours alone. From gravesite issues to the decision when to leave the service, he was by our side. A true professional and compassionate in every way. I would recommend Rich and Thompson without hesitation.
- RVRhett VernonJun 25, 20265.0Rich & Thompson is THE best funeral service in this area, as far as I'm concerned. My father's memorial service could not have gone any better. Thanks to Chris Rhodes for all of his dillegence and care, and for his thoughtful willingness to bend over backwards to make sure with me and Pastor Chris that EVERY detail was handled promptly and sensitively. Thanks also to Bobby Hornaday and the entire staff that worked behind the scenes to make the initial meeting, final viewing, and memorial service go off without a hitch...and that is precisely what happened. They also handled my sister's service 2 years ago, and also did a phenomenal job for us at that time. If u want a place that treats you like family and handles everything meticulously so that you don't have to worry about anything....THIS is the place for you. Thanks again to Rich & Thompson for making my Dad's service so memorable and for handling everything with grace and kindness. I will never forget it, and I am indebted....
- EEEffieJun 25, 20265.0Losing my father-in-law was incredibly difficult, but the care and support we received from Chris Rhodes and everyone at Rich & Thompson made a world of difference. From our very first conversation, they treated us with genuine compassion, kindness, and respect. They guided us through the process and made a very overwhelming time much easier for us. On the day of the service, everything was beautifully organized and ran seamlessly, allowing our family to focus on celebrating my father-laws life. We are grateful for the care they provided and for the comfort they brought during such a difficult time. I cannot recommend them highly enough.
- CJCJ JonesJun 23, 20265.0Our family cannot adequately express the level of genuine care, concern, and professionalism we received from Rich and Thompson, and particularly from Bobby Hornaday, as everyone worked to guide us through the steps and details necessary to honor our mother's life at her recent passing. Bobby worked tirelessly in a short time frame, making calls to coordinate our requests and staying in close touch with us to ensure everything was as we wanted it to be. And their care, attention to detail, and patience has extended to what our father might need after our mother's service and burial, both of which were exactly as we had hoped.
Frequently Asked Questions About Rich & Thompson Funeral & Cremation Services
What does a Funeral Director do?
Pick up the deceased and transport the body to the funeral home (anytime day or night)
Notify proper authorities, family and/or relatives
Arrange and prepare death certificates
Provide certified copies of death certificates for insurance and benefit processing
Work with the insurance agent, Social Security or Veterans Administration to ensure that necessary paperwork is filed for receipt of benefits
Prepare and submit obituary to the newspapers of your choice
Bathe and embalm the deceased body, if necessary
Prepare the body for viewing including dressing and cosmetizing
Assist the family with funeral arrangements and purchase of casket, urn, burial vault and cemetery plot
Schedule the opening and closing of the grave with cemetery personnel, if a burial is to be performed
Coordinate with clergy if a funeral or memorial service is to be held
Arrange a police escort and transportation to the funeral and/or cemetery for the family
Order funeral sprays and other flower arrangements as the family wishes
Provide Aftercare, or grief assistance, to the bereaved
What do I do when a death occurs?
The funeral home will help coordinate arrangements with the cemetery.
Bring the following information to complete the State vital statistic requirements:
✓ Birthplace
✓ Father's Name
✓ Mother's Name
✓ Social Security Number
✓ Veteran's Discharge or Claim Number
✓ Education
✓ Marital Status
Contact your clergy. Decide on time and place of funeral or memorial service. This can be done at the funeral home.
The funeral home will assist you in determining the number of copies of the death certificates you will be needing and can order them for you.
Make a list of immediate family, close friends and employer or business colleagues. Notify each by phone.
Decide on appropriate memorial to which gifts may be made (church, hospice, library, charity or school).
Gather obituary information you want to include such as age, place of birth, cause of death, occupation, college degrees, memberships held, military service , outstanding work, list of survivors in immediate family. Include time and place of services. The funeral home will normally write article and submit to newspapers (newspaper will accept picture and they will be returned intact).
Arrange for members of family or close friends to take turns answering door or phone, keeping careful record of calls. If Social Security checks are automatic deposit, notify the bank of the death.
When I call, will someone come right away?
If you request immediate assistance, yes. If the family wishes to spend a short time with the deceased to say good-bye, that’s perfectly acceptable. Your funeral director will come when your time is right.
Should I choose Burial or Cremation?
Burial in a casket is the most common method of disposing of remains in the United States, although entombment also occurs. Cremation is increasingly selected because it can be less expensive and allows for the memorial service to be held at a more convenient time in the future when relatives and friends can come together.
A funeral service followed by cremation need not be any different from a funeral service followed by a burial. Usually, cremated remains are placed in urn before being committed to a final resting place. The urn may be buried, placed in an indoor or outdoor mausoleum or columbarium, or interred in a special urn garden that many cemeteries provide for cremated remains. The remains may also be scattered, according to state law.
What is the purpose of embalming?
Embalming sanitizes and preserves the body. Embalming makes it possible to lengthen the time between death and the final disposition, allowing family members time to arrange and participate in the type of service most comforting to them.
What services does Rich & Thompson Funeral & Cremation Services provide?
They offer funeral home, burial, veteran, memorialization, cremation, and life celebration services, providing personal and affordable options.
How can I contact Rich & Thompson Funeral & Cremation Services?
You can call them at +1 336-226-1622 or email wecare@richandthompson.com for assistance 24/7.
Are Rich & Thompson Funeral & Cremation Services open on holidays?
Yes, they are open 24 hours on Federal Holidays as well as every day of the week.
What payment options are accepted at Rich & Thompson Funeral & Cremation Services?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
What is embalming and why is it done?
Embalming sanitizes and preserves the body, helping to extend the time between death and final disposition to allow for meaningful services.
What should I do immediately following a death?
Coordinate with the funeral home and cemetery, gather necessary personal information for death certificates, notify family and clergy, and arrange funeral or memorial services with assistance.
What nearby services are available around Rich & Thompson Funeral & Cremation Services for visitors?
Nearby, you can find Pano's Cafe for dining, Christine Valmy Spa Center for relaxation, and Custom Floral Creations for flower arrangements.
Are there nearby automotive services near Rich & Thompson?
Yes, Black's Tire & Auto Service, Blacks Tire Service, and Burlington Tire Service are nearby and can assist with automotive needs.
What recreational or wellness facilities are nearby?
Winners Gym offers fitness options nearby, along with several beauty and spa services such as Studio M Salon and The Skin Retreat to support wellness and relaxation.
How might visitors use nearby services when attending Rich & Thompson Funeral & Cremation Services?
Visitors might stop by Pano's Cafe for a meal, use nearby auto services for vehicle needs, or visit local salons and spas for comfort and self-care before or after appointments.
Brand Certified Facts from Rich & Thompson Funeral & Cremation Services
This information is certified by Rich & Thompson Funeral & Cremation Services and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: