White Rose Court is a 21 bed residential care home and sits in the heart of the leafy suburb of Handsworth, Sheffield.
As is common to all the care homes is our group, a welcome and informative approach to relatives and friends are openly practiced so that they are able to play a role in the care that our staff deliver.
Quality residential care is given on an individual basis, the high standards that we set ourselves are guaranteed.
All our staff are friendly, motivated and attuned to the needs of all residents. High team spirits and professional attitudes are the key to our success. To maintain these standards, our staff are constantly enrolled on service training programmes.
Wholesome and varied home cooked meals are served.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.