If you are currently homeless, please call (828) 264- 1237 and request to speak with the Emergency Shelter Coordinator. Hospitality House operates the community's Coordinated Entry & Assessment system, and our agency strives to ensure that each individual and family experiencing homelessness receives an assessment for services. Individuals and households demonstrating the highest level of need will be prioritized for housing services.
The mission of Hospitality House is to rebuild lives and strengthen community by providing a safe, nurturing, healthy environment in which individuals and families experiencing homelessness and poverty-related crises are equipped to become self-sufficient and productive.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.