The Reserve at Mills Farm mission is to enrich and celebrate the lives of our residents, families, and team members by providing the highest quality senior living options available. Located in Apex, North Carolina, we are committed to innovative care techniques and constantly seeking out new technologies, service models, and best practices to improve the lives of the seniors in North Carolina, from the mountains to the coast.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.