Assisted Living FacilityRetirement CommunitySenior Citizen Center
WELCOME TO The Springs at Grand Park
Great living happens every day at The Springs at Grand Park in Billings, Montana. With an ideal combination of all the comforts of home and personalized care, we help retirees live as independently as they are able while gaining all the benefits of life in a fully supported community. The atmosphere here is just like a small neighborhood with friendly faces to greet you and a full calendar of events to suit your interests occurring daily. It’s no wonder our staff loves what they do. We take care of the everyday details so you can enjoy all that this warm and welcoming community has to offer.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.