Fairwinds - Rivers Edge is an independent living community in St. Charles, MO. Our community is proud to be active and vibrant, making retirement not only relaxing but fun and engaging. Our residents are social and make lasting relationships with each other and our dedicated staff. Residents often plan outings to nearby Ameristar Casino or the Mid-Rivers Mall. At Fairwinds - Rivers Edge, our residents come first. We are committed to providing five-star services and unparallaled access to high quality amenities. Come and see what retirement adventure awaits at Fairwinds - Rivers Edge.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.