Promise Care Center is licensed and inspected by the Department of Health and Senior Services and the Department of Mental Health. We are licensed to accommodate 126 residents. Our community provides care for individuals 18 years of age and older. Owned and operated by HRW Companies, our goal is to go 'beyond the norm' for our residents.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.