Monuments of St Louis

Reviews

• DD

  dan doherty

  Aug 19, 2024
  1.0
  Was an awful experience. We hired this company to make a memorial stone. The man who helped us select it was very nice. He seems like an OK guy. They provided us a proof and got to work once we gave them a check a few months later the stone was installed, and it did not match the proof. by email, they agreed to fix and make correct but never did. Phone calls emails and even a visit in person was not able to remedy my issue. And when attempting to explain to the older, more reasonable brother, the younger brother had the need to interrupt me and essentially tell me he didn’t need my business. Maybe other people have had a good experience here but when it goes wrong, it goes really wrong and they do nothing to fix it.
• CB

  Claire Berger

  Feb 23, 2024
  5.0
  The choices for monuments was extensive. The whole process was great and the monument we designed is exactly what we had planned. I will definitely recommend your services.
• CM

  Carolyn Miller

  Sep 23, 2023
  5.0
  My family and I had a wonderful experience with Monuments of St. Louis. The knowledgeable and talented staff guided us through two unique designs for my father's monument with patience and kindness. No matter how many ideas we talked about, they worked on it until we were sure it was the right one. It turned out beautiful. I know that my dad is happy and proud. They also were very flexible and arranged a payment plan that was reasonable and helpful to me. I would highly recommend working with Monuments of St. Louis!
• CM

  Char Mason

  May 13, 2022
  5.0
  My experience with this company was much better than I expected. They did what they said they would do, ahead of schedule, at a price that was half of what I paid another company for similar work. I highly recommend them.
• MB

  Mike Brown

  Apr 13, 2022
  1.0
  We ordered our mothers grave marker on July 2, at the time we were told there would be a delay of 5 months due to Covid. Now 9 months later we still do not have the marker and the company seems to feel inconvenienced when I call to check on the progress. The last time I called he told me “I was lucky I didn’t order it now cause it would be 8 months.” I made him aware it has already been over 8 months and I didn’t appreciate him behaving in this manner when I paid a lot of money for a product from them: Do not patronize this company, they do not care about their customers. Especially in a time of loss for our family.

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