Assisted Living FacilityNursing HomeRetirement Community
Cerenity White Bear Lake provides a range of senior living services including Assisted Living, Respite Care, Skilled Nursing, Memory Care and Rehabilitation. With over 60 years of dedicated service to White Bear Lake and the surrounding communities, we're proud to have deep roots in the area. We are honored to be recognized as a finalist for the best senior living residence in White Bear Lake. Conveniently located about 20 minutes from downtown St. Paul and just a short distance from downtown White Bear Lake, our campus offers easy access to all the area has to offer.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.