Very disappointed with how leadership handled my child’s care. She came home yesterday with a bloody knee, I wasn’t even told that she tripped nor did she even get a bandaid. I was informed this morning when I arrived for drop off to start her second day, they could not accommodate my daughter because she needed more support than their staffing could handle. There was no communication about not being able to care for her beforehand, leaving me standing outside expecting to drop my child off. Also horrible leadership for telling me a teacher had a miscarriage in the past. That was very uncalled for and disrespectful to that staff member. I received no incident report, no documentation, and no meaningful attempt to support my child’s needs before her care was abruptly ended. Sharing a staff member’s private miscarriage history while failing to professionally communicate to me about my child was completely inappropriate, and after this experience, I do not feel comfortable communicating with this center further. Thank you!
KD
kaela daniels
Feb 4, 2026
My kiddo started knowledge beginnings in May of 2025. We have had a very positive experience. All the staff have been absolutely wonderful, hard working, dedicated and overall amazing between taking care of all their kids, getting back to parents in a reasonable amount of time with messages, all while keeping a big smile on their faces.
My kiddo has had a couple random instances like a bee sting and everyone has been proactive in letting parents know asap, solving the issues, helping my kiddo, and keeping things all under control.
I definitely recommend Knowledge Beginnings if you’re looking for a safe, reliable, daycare for your kiddo.
BA
Brooke Alvarado
Jan 10, 2026
Posting for parents researching this location—please read before enrolling.
I want to be clear that my concerns are specific to the period following a change in leadership. When the previous director, Sara, was running this center, it was a phenomenal daycare. My son began his childcare experience here under her leadership, and the staff at that time did an excellent job supporting him. The environment was stable, professional, and child-centered. It was not until approximately August–September 2025, after Sara left and leadership changed, that the center began to deteriorate. Since that transition, nearly all staff and many families left, and my son is one of the only remaining children from that original group. This review is based solely on the decline in leadership and practices that occurred after that change.
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I am sharing my experience specifically with the leadership at this location.
My two-year-old son has documented speech and communication delays and is actively receiving Early Intervention services through Rochester Public Schools, including on-site support at the center. These supports were put in place to help him succeed socially and emotionally in a group setting.
Despite this, the director chose to characterize his age-appropriate behaviors in an alarming and exaggerated manner, implying that staff and other children were “in danger.” Labeling a toddler in this way reflects a troubling lack of developmental understanding and professionalism.
During a scheduled Early Intervention visit, the provider arrived to find my child isolated from his peers while other children were grouped together. No clear or appropriate explanation was provided. Isolating a child with communication challenges is counterproductive and emotionally harmful.
Additionally, this center appears to have a significant overlap between staff and enrolled children. To my knowledge, my child and one infant were the only enrolled children not related to employees. This raises serious concerns about objectivity, favoritism, and leadership decision-making—particularly when disciplinary or exclusionary actions are taken against non-staff children.
The concern here is not with all classroom staff. One of the two staff members assigned to my son’s classroom is also the parent of the child reportedly involved in the incident that led to this decision. That individual expressed personal concerns regarding her own child’s safety, and those concerns appear to have influenced leadership’s decision to remove my son from care.
The other staff member assigned to the classroom—who has an established, positive relationship with my child—was not part of this decision-making process. The issue lies with leadership and the involvement of a staff member who had a direct personal interest in the outcome, creating a clear conflict of interest that should never drive expulsion decisions in a childcare setting.
Based on my experience, I strongly encourage families to ask detailed questions about leadership practices, inclusion policies, and how children with developmental delays are supported at this location.
RS
Rachel Smith
Sep 12, 2025
Be careful with this daycare. They charged me $350 a week to teach my son he was a girl. WOW! NUTS! Nearly $20,000 a years in daycare and what in therapy bills to counter this programing?
They are collected my weekly fees and cancelled school if it was possible it might snow. THIS IS MINNESOTA!
JU
Jeffery Ubinger
Mar 16, 2019
Although the hours of operation are fantastic and the fact that they’re rarely closed for inclement weather or other reasons except holidays is beneficial; the price is extremely high. Even on days they are closed, for instance professional development, we get charged. The online portal isn’t very accurate either. I was constantly being sent emails for late payments even though the account was set up for auto withdrawal. Eventually the account was set up differently and still, I don’t have all the access that I should to my own child’s account. For the amount of money the center charges, I would expect their computer check-in system and camera system to work regularly. The staff, however, has always been very friendly and understanding. The center director has worked there a number of years in various roles and truly seems to do her best to make the environment welcoming and enjoyable for all. Both my children thoroughly enjoyed being there and making friends.