At Minnetonka Emerald Crest by Cassia, seniors will find thoughtful memory care in an assisted living setting where each individual’s personal preferences are valued. With a deep knowledge of memory care, we offer a specialized assisted living setting for seniors with Alzheimer’s and dementia-related conditions. Our expertise allows us to create opportunities for your loved ones that go beyond conventional notions of senior memory care. Our services are tailored to individual needs. Through specialized training and individual plans, we partner with residents to maximize their abilities and encourage independence, enjoyment and opportunities for success.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.