Laurels Edge provides a wonderful place to live for those seniors who still like their independence but could benefit from a little extra support and peace of mind. Staff can provide residents with services such as house cleaning, medication management, bathing, and meals all while residents live in their own apartment. As an added convenience Laurels Edge is part of a full continuum of care campus along with Laurels Peak.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.