Dealing with arrangements for burial from 2000 miles away is a daunting challenge, and figuring out what headstone, footstone, or otherwise was high on the list. Our cemetery coordinator referred us to Duluth Monument and Nicole responded to my online form inquiry. I'm so glad she did, as she totally understood how to help someone from afar and ask the right questions to start narrowing down options and pricing.
After narrowing down our choices to a few potential footstones, we made a trip to Duluth for the burial. At the Duluth Monument offices, Nicole took the time to sit with us and present the actual examples we had discussed via email. Her willingness to accommodate our design preferences, even allowing us to make changes to the catalog designs, was a testament to the personalized service we received.
Nicole is a great partner during this otherwise difficult process, and I'm glad to have her help.
SC
Stacy Croft
Jun 19, 2023
The best service, Nicole actually made the selection process so easy! The options and finalization were all handled long distance but I felt so informed the entire time. The online payment made it quick and we were able to get our order placed and designed much faster than anticipated.
I filled out a consultation request through the website and recieved a reply and assistance the same day. I had called a few other places, one place i tried for a month and couldn't even get a return phone call. If you're looking for quality service and a great product, look no further!!
Thank you again, our family is so pleased! S-
MC
Mary Cornell
Jun 19, 2023
Wonderful experience!! I highly recommend Duluth Monument's staff and services. Nicole was so easy to work with, very knowledgeable and kept in contact throughout the whole process. She went above and beyond to find available options to fit our budget and was so helpful and creative with design options and several changes until it was perfect.
When delays happened due to weather this spring, she found an alternative way to make sure the stone was placed before the service date without us even having to ask, which was amazing and greatly appreciated!
I thought this was going to be a daunting and difficult process but it was not. I cannot thank you enough for your efforts, you made it easy.
SA
Sammy aMaZiN
May 24, 2023
Turned out better than expected!
Extremely helpful! So kind! I couldn't have picked a better place!
BS
Brad Strauman
Feb 26, 2020
Our family chose Duluth Monument out of several other companies we researched. They proved to be extremely friendly, and professional. It also helped a great deal to see their various products in person and not in a catalog. We received personal attention and the process was made so much easier by them. Our sales representative was very knowledgeable and helpful. I can only give them extremely high praise for making the difficult decisions much easier and the high quality and the finished stone is absolutely wonderful.... and every family member is extremely satisfied with the final product.