U.S. News and World Report 2023-2024 Award Winner -- Ebenezer Arbor Lane
Best Memory Care | Best Assisted Living
We are proud to be U.S. News' best in class! Thanks to our dedicated, kind, knowledgeable team members, and our lovely, active senior residents, we continue to reflect excellence!
People praise our 24/7 secure care, services that change to meet residents' needs, and our loyal team members... and our chefs, chaplain, life long learning/activities/events, trips, celebrations, and creative arts all add to our seniors' vibrant lives. We are a community of good neighbors!
Come see the difference-- Ebenezer Arbor Lane-- exceptional senior living!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.