Silver Maple Residence, Inc. is a welcoming, family-focused Assisted Living community located in Brainerd, Minnesota. Since opening our doors in July 2022, we've been honored to serve the Crow Wing County area with a commitment to compassionate care and a true sense of home.
Our smaller, close-knit setting allows us to provide highly personalized care for individuals at various stages of life. Whether residents need minimal support or more advanced assistance, we focus on dignity, comfort, and meaningful engagement every step of the way.
At Silver Maple, we believe in building strong relationships—with our residents, their families, and the greater community. We are dedicated to continuous improvement and invite you to experience the diff
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.