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Business Details
About
Assisted Living Facility
Our House Senior Living's Austin Memory Care is a secure memory care community in Austin, Minnesota, serving families throughout Mower County who are caring for a loved one with Alzheimer's disease or another form of dementia.
We provide a safe, purpose-built home environment with 24-hour specially trained staff, monitored entries and exits, medication management, hands-on assistance with dressing, grooming and bathing, and three home-cooked meals daily plus snacks.
Every detail is designed around the needs of residents living with memory loss, so families can trust their loved one is cared for with dignity and support.
Location
Our House Senior Living - Austin Memory Care
204 14th St NW, Austin, MN
55912, United States
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.