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Our House Senior Living - Austin Memory Care

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About

Assisted Living Facility
Our House Senior Living's Austin Memory Care in Austin, Minnesota, serves seniors and families throughout Mower County with specialized dementia care in a homelike setting. Residents benefit from structured daily routines, life enrichment activities, three family-style meals plus snacks, 24-hour personalized care, medication oversight, and help with daily living tasks. Our trained staff provide hands-on support in a safe environment designed specifically for people living with memory loss, with evening and night-time care included. Short-term and respite stays welcome.

Location

Our House Senior Living - Austin Memory Care
1401 15th Ave NW, Austin, MN
55912, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.