Our House Senior Living's Austin Memory Care in Austin, Minnesota, serves seniors and families throughout Mower County with specialized dementia care in a homelike setting.
Residents benefit from structured daily routines, life enrichment activities, three family-style meals plus snacks, 24-hour personalized care, medication oversight, and help with daily living tasks.
Our trained staff provide hands-on support in a safe environment designed specifically for people living with memory loss, with evening and night-time care included. Short-term and respite stays welcome.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.