Nelson Care Center by Vivie offers skilled nursing care and short-term rehabilitation in a welcoming, family-like setting in Alexandria, MN. Whether you're recovering from surgery or seeking long-term care, our experienced team provides personalized support to help you live, age, and thrive with confidence.
Residents enjoy three daily meals, spiritual care, onsite therapy, social programming, and unique intergenerational activities through our “Grand Buddies” partnership with the on-site childcare center. With 24/7 nursing support, private suites, and access to amenities like the bistro, Healing Garden, and chapel, Nelson Care Center surrounds you with everything you need to feel safe, valued, and supported.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.