THE LAURELS OF SANDY CREEK
A Skilled Nursing and Rehabilitation Center
The Laurels of Sandy Creek is an 87-bed skilled nursing and rehabilitation center operated by Ciena Healthcare. Located in peaceful Wayland, Michigan, between Grand Rapids and Kalamazoo, we offer comprehensive health care services to all our guests at our facility, whether they are with us for short-term respite, rehabilitation or hospice care, or have chosen an extended stay. In addition, our Maplewood of Sandy Creek assisted living community offers 20 assisted living studio apartments on the same campus.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.