Nursing HomeHome Health Care ServiceHospice & Long Term CarePhysical TherapyRehabilitation Center
ShorePointe - An Optalis Health & Rehabilitation Center continues to be one of the areas leading post-hospital providers of advanced medical care and comfort. With Beaumont Grosse Pointe and other area hospitals nearby, our Five-Star CMS rated facility was recently recognized by US News & World Report as being one of the Best Nursing Homes. Situated on an all-inclusive campus, including ShorePointe Village (Assisted Living), we guarantee the highest levels of individualized attention for every patient.
Location
ShorePointe - An Optalis Health & Rehabilitation Center
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.