Nursing HomeHospice & Long Term CarePhysical TherapyRehabilitation CenterSenior Citizen Center
Shelby – An Optalis Health & Rehabilitation Center – specializes in post-acute rehabilitation and skilled nursing care. With advanced therapy, expert clinical support, and genuine hospitality, Shelby is a trusted leader in recovery throughout southeastern Michigan. Ideally situated near Beaumont Troy and Henry Ford Macomb hospitals, our Five-Star CMS rated facility was recently recognized by US News & World Report for an unprecedented fourth year in a row as one of the “Best Nursing Homes.”
With 72 private luxury suites and décor that includes windows rescued from the J.L. Hudson building, Shelby creates an even higher standard in rehabilitative care by catering to those who simply expect the best in every aspect of health and recovery.
Location
Shelby - An Optalis Health & Rehabilitation Center
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.