Retirement CommunityAssisted Living FacilityNursing HomeSenior Citizen Center
American House Village of Rochester, located in Rochester Hills, Michigan, is a premier senior living facility providing exceptional care and services to seniors in the community. Our campus hosts independent living apartments and villas as well as free-standing memory care for seniors with dementia and Alzheimer's. Our dedicated team offers personalized assistance with daily needs and support to ensure the well-being and comfort of our residents. We also provide assisted living through best-in-class care partners. At American House Village of Rochester, we prioritize compassionate care for seniors in MI. Our facility offers top-notch amenities and activities designed to promote socialization and engagement among residents.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.