The Margot and Warren Coville Assisted Living and Memory Care provides a warm and home-like environment, rich with tradition and culture. Located on the A. Alfred Taubman Jewish Community Campus in Oak Park, Coville’s Memory Care Unit is located on the 2nd floor of the Prentis Apartments and is designed to enrich the lives of older adults with dementia and related conditions by providing additional supports and programming specific to the needs of those residents.
Coville’s unique design organizes suites on each floor around a central hub, consisting of a living room, kitchen and dining room/multi-purpose room. This helps to provide a home-like feeling of safety and security to Coville’s beautiful, recently renovated spaces.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.