This profile is uncertified and using publicly sourced data
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Business Details
About
Retirement CommunityAssisted Living FacilityNursing Home
Waltonwood Twelve Oaks intimate and upscale Novi location in Michigan offers all the service and care options you're looking for in a premier senior living community. A family owned and operated business, our priority is providing the full continuum of care that enables seniors to age in place within our community. This approach preserves relationships, maintains familiarity of routines and surroundings, and provides security and comfort to our residents. Whether you're looking for independent senior living, assisted living or memory care, Waltonwood Twelve Oaks is the perfect place for you to call home. We invite you to come in and experience what makes Twelve Oaks so special.
Location
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
Sunday9:00 AM - 5:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.