For nearly 100 years, the Sommerfeld Chapel has been a place of solace and celebration for families in New Buffalo and the surrounding lake communities. From the moment you come to plan your loved one’s celebration of life, our staff will focus on the details so you can focus on your family and friends. You will be treated like family whether you live here year-round or call this home only during the summer months.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.