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Business Details
About
Nursing Home
THE LAURELS OF KENT
A Skilled Nursing and Rehabilitation Center
The Laurels of Kent is a 153-bed skilled nursing and rehabilitation center operated by Ciena Healthcare. Located in the quaint town of Lowell, Michigan, we host both short-term and long-term guests at our facility, where we provide medical, social and emotional care that optimizes each guest’s independence and enjoyment of life.
The Laurels is situated in a comfortable country setting with easy access to I-96, M-21 and the Grand Rapids hospitals. Although the community is surrounded by farmland, Lowell is very active with multiple events, festivals, shopping, churches, parks, restaurants, a library, senior center and fair grounds.
Location
Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.