This profile is uncertified and using publicly sourced data
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Business Details
About
Retirement CommunityAssisted Living FacilityNursing Home
Otterbein SeniorLife Jackson is a retirement oasis for seniors in Jackson. The perfect choice for seniors who want to forge home maintenance duties and embrace health care security and value. We offer an extraordinary lifestyle, chef inspired meals, social, cultural and recreational activities.
Otterbein Jackson is a non-profit faith-based campus and exists for the purpose of providing a quality continuum of care to enrich the lives of those we serve in a family environment.
Location
Otterbein Jackson SeniorLife Community
2251 Springport Rd, Jackson, MI
49202, United States
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 3:00 PM
Sunday9:00 AM - 3:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.