Retirement CommunityAssisted Living FacilityNursing HomeSenior Citizen Center
At Haslett Pointe Senior Living, our Assisted Living community near the Lansing-East Lansing area provides personalized care and daily support in a welcoming lakeside setting designed for comfort, connection, and independence. Residents experience thoughtfully prepared dining, enriching activities, social events, and our signature Elevate Programming, all within a senior living community where compassionate care and a family-like atmosphere come together.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.