Nestled on 35 lush acres in Grand Rapids Township, Porter Hills Village is a friendly, vibrant community where people come to enjoy active lifestyles free from the burdens of home maintenance and other chores. As a continuing care retirement community, the Village offers a full continuum of care on-site to provide the security, peace of mind, and quality care Brio Living Services was founded on.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.