Nursing HomeHospice & Long Term CareRehabilitation CenterSenior Citizen Center
Welcome to Optalis Health and Rehabilitation at Leonard (formerly SKLD Leonard), conveniently located just minutes from The Medical Mile and Knapps Corner in Grand Rapids, MI. Our skilled nursing and rehabilitation center is dedicated to providing exceptional care and support to our residents in a warm and welcoming environment.
At Optalis at Leonard, we offer a wide range of rehabilitation services, including physical, occupational, and speech therapy, along with long-term care and respite care options, all delivered by our team of highly trained and compassionate staff members.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.