Here, at Orchard Manor Assisted Living, our caring professionals are dedicated to creating the most positive experience possible for each and every one of our clients. We believe in supporting them in a way that promotes their independence and preserves their dignity. We offer the best in professionally qualified senior care services from friendly, compassionate individuals at our living facility in Farmington Hills, Michigan. Our adult foster care, assisted living, and senior residential service packages are comprehensive and shaped to suit each resident on a personal level.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.