The Newell Chapel has cared for families in Decatur, Paw Paw and Lawrence since 1907. We know generation after generation of families, friends and neighbors in our tight-knit community and will support you before, during and after the funeral. You are welcome to gather in our charming chapel to celebrate your loved one’s life in a personalized, meaningful way. We can host up to 250 people, and our facilities are ADA accessible so everyone can move easily throughout our building.
On our lower level, we have a place where your family can take a break, talk privately or give children a quiet place to play. We will offer coffee and water, but you are welcome to bring in food to share with your guests.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.