The long and honorable history of MKD Funeral Directors began in 1937. Today, four generations of respected family tradition continues, with sons Jeffrey Matthysse and John Kuiper III, creating distinctive services at the greatest possible value.
At all seven locations in the Grand Rapids area, you’ll find the compassionate, personalized care that our community has come to expect from these families, including a full array of services – from pre-arranging to traditional and alternative funerals and memorial services, to dedicated aftercare assistance.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.