Conveniently located in Battle Creek on Bedford Road /state route M37, The Laurels of Bedford is a 123-bed skilled nursing and rehabilitation center operated by Ciena Healthcare. Our team of professionals is committed to creating an environment that makes both our short-term and long-term guests feel at home.
Our acclaimed short-term rehabilitation program offers physical, occupational and speech therapy sessions up to seven days a week. Therapists work with each rehab guest’s doctor to customize a program that is specific to his or her needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.