Family CounselorAdoption AgencyMental Health Service
Maine Children’s Home (MCH) is a Waterville-based nonprofit organization that offers programs that build and strengthen families and their children, instilling hope for the future and a better quality of life.
Founded in 1899, MCH has evolved with the changing needs of families and children, and supports more than 3,000 people each year through the following programs and services:
- Family Adoption Program
- Family Counseling Center
- Journey Program
- Christmas / Winter Essentials Program
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.